Having been in the plumbing industry since 1982, in business since 1988, and Qualified Test and service
Backflow Prevention Devices since 1998. We have decided to specialise in the Backflow service industry.
The importance of keeping our potable water supply clean and drinkable is at the forefront of our minds,
for the benefit of our community and nation. It is our desire to concentrate on developing the backflow prevention industry
so that we can offer best value for money. With a high degree of transparency our aim is to develop trust.
With more than 24 years' experience in Backflow Prevention Device testing and servicing we believe we have the
skill and team to offer our clients great value for money and reliable backup service.
Service Areas
Cessnock LGA
Aberdare
Abermain
Abernethy
Allandale
Bellbird
Bellbird Heights
Big Yengo
Bishops Bridge
Black Hill
Boree
Branxton
Brunkerville
Buchanan
Buttai
Cedar Creek
Cessnock
Cessnock West
Cliftleigh
Congewai
East Branxton
Ellalong
Elrington
Greta
Greta Main
Heddon Greta
Kearsley
Keinbah
Kitchener
Kurri Kurri
Laguna
Lovedale
Loxford
Millfield
Mulbring
Moruben
Mount View
Mount Vincent
Mulbring
Neath
North Rothbury
Nulkaba
Paxton
Paynes Crossing
Pelaw Main
Pelton
Pokolbin
Quorrobolong
Richmond Main
Richmond Vale
Rothbury
Sawyers Gully
Weston
Wollombi
Mailtland LGA
Aberglasslyn
Allandale
Anambah
Ashtonfield
Berry Park
Bishops Bridge
Bolwarra
Bolwarra Heights
Buchanan
Chisholm
Duckenfield
East Maitland
Farley
Gillieston Heights
Gosforth
Green Hills
Greta
Harpers Hill
Hillsborough (North)
Horseshoe Bend
Lambs Valley
Largs
Lochinvar
Lorn
Louth Park
Luskintyre
Maitland
Maitland North
Maitland Vale
Melville
Metford
Millers Forest
Mindaribba
Morpeth
Mount Dee
Oakhampton
Oakhampton Heights
Oswald
Phoenix Park
Pitnacree
Raworth
Rosebrook
Rutherford
South Maitland
Summer Hill
Telarah
Tenambit
Thornton
Tocal
Windella
Windermere
Woodberry
Woodville
Newcastle LGA
Adamstown
Adamstown Heights
Bar Beach
Beresfield
Birmingham Gardens
Black Hill
Broadmeadow
Callaghan (University)
Carrington
Cooks Hill
Elermore Vale
Fletcher
Georgetown
Hamilton
Hamilton East
Hamilton North
Hamilton South
Hexham
The Hill
Islington
Jesmond
The Junction
Kooragang
Kotara
Kotara East
Lambton
Lenaghan
Maryland
Maryville
Mayfield
Mayfield East
Mayfield North
Mayfield West
Merewether
Merewether Heights
Minmi
New Lambton
New Lambton Heights
Newcastle
Newcastle East
Newcastle University
Newcastle West
North Lambton
Rankin Park
Sandgate
Shortland
Stockton
Tarro
Tighes Hill
Wallsend
Wallsend South
Warabrook
Waratah
Waratah West
Wickham
Testing Process
Notification letter from utility provider
In most cases a letter has been sent informing you of a device connected to a property, detailing the account number, premise number,
meter number or a development number. These numbers are to identify the property.
In addition to these numbers there is a device number/numbers this identifies the primary device/devices installed on the property.
The local water utility provider has the authority to order a test on all primary devices.
Primary devices
Are the first backflow prevention device entering a property, Associated with Fire systems and or domestic water supply, ranging in sizes.
What is a Backflow Prevention Device
A Backflow Prevention Device (BPD) is a valve that prevents clean potable water from mixing with dirty water.
There have been many specific cases where people have become sick and even died from drinking water that has been contaminated with chemicals,
dirt, sewer, wine waste, oils, even blood and gas where a property contaminated water supply mixes with clean drinking water.
Insurance companies are insisting on seeing the test reports before lowering premiums, Water authorities require a test report to
ensure the valve is operating as it should.
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Testing
Device testing must be performed by an Authorised and qualified person, from a licensed establishment. Link to council, fair trading, AS 3500.
Annual testing
Device testing must be carried out on the anniversary month every year; it is recommended to evaluate both primary devices and
secondary devices at the same time.
Failed Devices
A failed device is a device that has not met the test requirements and that will be allowing water downstream to flow back
into the water up stream, failed devices are due to dirt, stones, wearing rubbers, washers, “O-rings, leaking, and springs.
Servicing
If a (BPD) Fails It must be fixed in a reasonable period; at the time of a failure the property manager is notified of the failure and the process for repair undertaken.
Replacement
If a device Fails and is too costly to repair the pricing of a new device will need to be costed for replacement.
Site Analysis
Essential to understanding the backflow risks associated with a property.
A site analysis will be required for determine the risks associated with a site,
and to determine what type of backflow prevention device is needed.
It is also essential to estimate the pressure drop caused by each valve and how that will affect the water usage at the end point.
A site analysis can be undertaking at any time to ensure a sit is protected.
It is better to undertake a site analysis before the plumbing is installed on a site.
Contact Us to arrange an assessment of the risks associated with your property.
Required By Law
To test devices every year, on the anniversary month of the previous year.
Insurance Providers
Increasingly, insurance providers are requiring the record of testing the backflow devices as a
measure of protection on both primary and secondary devices
Ongoing Training
Our team is constantly undergoing training to ensure a high-quality standard of workmanship.
Privacy & confidentiality
We understand the respect for the privacy of all our clients and understand the importance of
keeping the details of our clients records secure. Having worked in the industry for
many years we have had no issues relating to any breaches of privacy because of our strict protocols.
If you would like a copy of our policy, please inform us by email.
